Ambulance response times in NYC hit pandemic-era highs

"We're talking about people's lives here. We're not talking about making an appointment with a plumber, or an electrician. We're talking about somebody's loved one who stopped breathing has to wait 11 to 16 minutes for an ambulance to get to their house," Barzilary said.


By Linda Schmidt and edited by Amanda Geffner

Published  July 1, 2024

NEW YORK CITY – New data shows it’s taking longer for ambulances to arrive at the scene of emergencies here in the city.

The union president says city records show the city is on pace to break last year’s record number of emergency calls.  

Last year it was 1.6 million, and the union says response times to those emergencies are putting the public in danger.

During the week of Memorial Day, the union says it took an average of nearly 13 minutes for ambulances to respond to life-threatening emergencies and an average of 28 minutes for non-life-threatening emergencies.   

These are the longest response times since the beginning of the pandemic.

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