Dealing with stress

The outbreak of COVID-19 may be stressful for people. Fear and anxiety can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger. A DiamondPlate page listing some mental health and wellness support options for FDNY members and their families has been created. Please check back regularly for any updates.

Counseling Service Unit of the FDNY

The Counseling Service Unit of the FDNY is here to assist you and your families as the Coronavirus (COVID-19) pandemic continues to evolve. Counselors are available by phone, 24/7, to talk to and guide you. Please call (212) 570-1693 to speak to a counselor.

Measures to contain this pandemic are also difficult for people who live alone. Self-quarantine is an emotional and economic hardship. While not at risk of spreading COVID-19 to family or housemates, members who live in solitary are often fraught with the tedium and loneliness accompanying isolation or self-quarantine. Preserving support networks and good habits is essential as we maneuver through this pandemic:

·         Use the buddy system and consider video chat (FaceTime, Skype, etc.) to check-up on co-workers and friends whose access to customary social networks is unavailable

·         Establish a daily routine to maintain good habits including proper sleep, healthy diet, and regular in-home exercise

·         Stay informed, but limit your extent of exposure to anxiety or fear-provoking media

·         Utilize music, reading, yoga or other relaxation techniques to manage stress

FDNY Family Assistance Unit

The Family Assistance Unit was formed after September 11, 2001. Supporting families from The World Trade Center tragedy remains a significant responsibility of the unit. In the midst of the COVID-19 outbreak, the FDNY Family Assistance Unit continues to serve FDNY members and their families when there is a serious illness, accident or death in the family. The FDNY Family Assistance Unit can be reached (646) 629-4975.

Free Mental Health Services are Available

While our City stays home to stop the spread of coronavirus, New Yorkers can access a range of mental health services by phone or online. Veterans may face unique challenges related to mental health, and in our current public health emergency, the NYC Department of Veterans’ Services and ThriveNYC, are standing with those who stood for us. We also recognize that “home” is not a safe place for everyone. For immediate safety planning, shelter assistance, mental health support, and other resources, call NYC’s 24-hour hotline: 1-800-621-4673. Learn more about available services and find free support here:
Oren Barzilay
FDNY EMS Local 2507